Widerrufsrecht

Right of withdrawal

  1. You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.
  2. In order to exercise your right of withdrawal, you must inform us Frieda kyem, Von-Stauffenberg-Str.41, 82008 Unterhaching Tel: +49 89 289 350 31 e-mail: info@treasuresbykyem.com) by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.

 Muster-Widerrufsformular 

If you want to cancel the contract, please fill out this form and send it back.

 

An

Frieda kyem

Ludwigstr.8

70794 Filderstadt

 

E-Mail: info@treasuresbykyem.com

 

 

Hiermit widerrufe(n) ich/wir den von mir/uns abgeschlossenen Vertrag über den Kauf der folgenden Waren:

 

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(Name der Ware, Bestellnummer, Lieferscheinnummer und Preis)

 

 

Bestellt am:                                                  Erhalten am:

 

.............................                                      .............................

(Datum)                                                        (Datum)

 

 

(Name, Anschrift des Verbrauchers)

 

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..............................................................................

 

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Datum

 

 

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Unterschrift Kunde

(nur bei schriftlichem Widerruf)

 

Exceptions / non-returnable items 

Certain types of items cannot be returned, like custom products (such as special orders or personalized items), all waist beads, earrings and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Consequences of revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You shall bear the direct costs of returning the goods.
You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.